Articles in this section

• ✦ I had an allergic reaction. Can I get a refund?
• ✦ When will I get my refund?
• ✦ What happens to my refund if my card is no longer in use?
• ✦ What happens to my refund if my card account is closed?
• ✦ My refund is incorrect. What should I do?
• ✦ Do you refund shipping cost if I return something?
• ✦ I bought Sand & Sky from Amazon. Can I return them?
• ✦ Can I get a refund if the price has changed?
• ✦ What is your return & refund policy?

✦ What happens to my refund if my card is no longer in use?

When a card is lost, stolen or cancelled, we can still refund that card. Your refund will be credited back to your bank as long as the card account is still open.

It usually takes between 5-10 business days for the refund to be credited to your bank account. 

Please note that the time taken for a payment services provider to provide you with your refund can vary depending upon the provider. If you do not receive your refund within 14 business days, please contact our Customer Experience Squad for assistance!

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• GENERAL
• PRODUCTS
• PAYMENT
• DELIVERY
• REFUND POLICY